Contrary to the in-your-face behaviors of some of our presidential candidates today, the most effective leaders are rarely public heroes. They do what is right inconspicuously and without casualties. Quiet leadership turns out to be the quickest way to make an organization - and the world - a better place. Hear Professor Joseph Badaracco, Jr, the John Shad Professor of Business Ethics at Harvard Business School, define quiet leadership and discuss his book on this subject.